Help on the Products page
How can I load new products?
Click on the "Load new products" field and maintain the fields on the "General" and "Features" tabs. The mandatory fields are outlined in red.
If a "Choice" is invalid this will be shown in the field "Status". Invalid data records will not be transferred to the LChoice system. Please maintain these records before release.
How do I change a price for an existing product?
It depends on whether the product already exists in your portfolio. So check if the product is already listed under "My Portfolio".
If yes, then you can also maintain your price directly at this point. To do this, select the product and click on Prices under Details.
If no, then click on the field "Add product from LChoice database", search for name or EAN in the search window and select the desired product. At this point your price can then be entered directly. via the button "Release" the product is added to your portfolio. Further editing can now be done under "My Portfolio".
How do I add a product to my portfolio that already exists in LChoice?
Click on the field "Add product from LChoice database", search for name or EAN in the search window and select the desired product. At this point you can also enter your price directly. Click on the button "Release" to add the product to your portfolio. Further editing can now be done under "My Portfolio".
How can I change an existing Choice?
Click on the corresponding record under "My Products" and then edit the product. You can use the "Details", "Features" and "Prices" functions to store the relevant information.
How can I add a picture?
We try to provide a product image for each of the available choices. Unfortunately this is not always possible.
If we can't provide a picture, you have the possibility to add a picture for an existing product. To do this, add the URL of the image in the "Image link" field provided and save the product. Our search engine updates the images 1x a day, so be patient until the image is actually available.
How do I use a template, or can I load several products at once?
Via the field "Template" we provide you with an Excel template via which you can easily upload multiple items at once. Fill in the template accordingly, save the file on your computer and upload the entire list to LChoice in one process. After the "Upload", the invalid records are marked accordingly by the "Status" field. Before you now execute the "Release" function, you should post-process the invalid records.
Only valid records will be uploaded to the LChoice system.
I have added a new Choice, but it does not move to "My Products"!
After you have added a new product you have to release it via the function "Release". Only with the release the product will be loaded into the LChoice system. Only products with the status "Complete (marked green)" can be released.
Why are some fields not active?
Fields that are grayed out cannot be edited by you. These fields are controlled by the LChoice system and cannot be changed.